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YOUR DATA RIGHTS

kudajetu Privacy Policy: How We Handle Your Account Data

At kudajetu, your account data is handled with a clear purpose — we collect only what we need to run your account, process wallet transactions through DANA, OVO, or GoPay, and keep your session secure. This policy explains exactly what we store, how long we keep it, and what choices you have over your own records.

  • Account Data Protection
  • DANA, OVO, GoPay Wallet Privacy
  • Your Right to Review Records
  • Live casino and slots
POLICY SCOPE EXPLAINED

What This Policy Covers and How It Applies

This policy applies to every interaction you have with kudajetu — from the moment you open an account through to each session on our lobby. We collect account registration details, device identifiers used during login, and transaction records tied to your wallet activity through DANA, OVO, or GoPay. We do not sell your data to third parties, and we do not share it beyond what is needed to process your transactions or respond to your support requests. Data collected is stored in systems designed to prevent unauthorized access. Where local law in Indonesia requires us to retain certain transaction or identity records, we follow that requirement and inform you of the retention window in your account settings. For regions where access depends on local law and eligible eligibility, the same data standards apply. Your payment method — whether DANA, OVO, or GoPay — is recorded as a transaction reference; we do not store full wallet credentials on our side. Any data request, correction, or deletion inquiry can be raised through our support channel, and we respond within the timeframe shown in your account dashboard after login. This policy is updated when our practices change, and the current version is always shown at the top of this page.

  • DANA Transactions

    Transaction references from DANA deposits and withdrawals are logged in your account history. We store the amount, timestamp, and status — not your DANA PIN or login credentials.

  • OVO Wallet Records

    OVO transfers are recorded as wallet events tied to your account ID. The record is visible in your transaction history and retained according to the retention period shown in account settings.

  • GoPay Payment Data

    GoPay payments are processed via a secure handoff. We receive a transaction confirmation reference only — your GoPay credentials never pass through our systems.

INSIDE VERSUS OUTSIDE

Where This Policy Applies Across Your Account

Not every part of your experience with kudajetu falls under this policy in the same way. Understanding what is and is not covered helps you know where to direct questions about your data.

  • Account Access

    Login activity, session data, and device identifiers collected when you sign in are fully covered. We use this data only to authenticate your session and detect unusual access patterns — nothing else.

  • Wallet Transactions

    Deposit and withdrawal records processed through DANA, OVO, or GoPay fall inside this policy. The transaction reference and status are stored; your wallet credentials are not handled or retained by us.

  • Site Content and Games

    Game session data — such as which titles you opened from our lobby — is logged for account integrity purposes. Game content itself is delivered by our studio partners and governed by their own data terms.

  • Third-Party Services

    Links or integrations that take you away from kudajetu are outside this policy. Once you follow a link to an external payment gateway or a third-party page, that service's own privacy terms apply.

YOUR ACCOUNT CHOICES

Practical Actions You Can Take Over Your Own Data

You have concrete options when it comes to your data on kudajetu. Reviewing your account records, correcting outdated details, and reaching our support team are all steps you can take without needing to navigate complex processes. Your transaction history — including DANA, OVO, and GoPay entries — is visible directly from your account dashboard after login, so you can verify what we hold at any time. If a detail is incorrect, the account settings section is where you update it; changes take effect immediately for display purposes, though transaction records already processed cannot be altered for audit integrity reasons. For any request that goes beyond what you can manage in your account settings — such as asking us to explain what data categories we hold, or requesting a formal correction to an identity record — contact our support team through the channel listed below. We acknowledge all such requests and provide a response within the window shown in your account dashboard.

  • Review Your Records

    Your full transaction history and account data summary are in the dashboard. Log in and navigate to Account Settings to see what is stored under your profile.

  • Correct Account Details

    Name, contact details, and other profile fields can be updated directly in Account Settings. Submit the corrected information and confirm via the verification step shown on screen.

  • Raise a Data Question

    If you have a question about what data we hold or why, send it through our support channel. Include your account ID so we can pull the right records and respond accurately.

  • Request Support on Deletion

    Deletion requests for non-mandatory data are handled by our support team. We will confirm which records can be removed and which must be retained under applicable local law.

REACH OUR TEAM

Contact Paths for Privacy Questions

For any privacy-related question or data request, use one of the channels below. Include your account ID in the first message so our team can locate your records without asking follow-up questions.

  • Live Chat Support

    Open the chat icon from within your logged-in account to connect with our Indonesia support team. This is the fastest path for account-level data questions.

  • Email Contact

    Send detailed data requests or correction inquiries by email. The address is listed in the Contact section of your account dashboard after login.

  • Account Dashboard

    Many privacy actions — reviewing records, updating details, checking retention periods — can be completed without contacting us at all. Start in Account Settings after login.

HOW WE PROTECT DATA

Data Handling, Cookies, and Account Security Practices

Our approach to data handling is built around minimizing what we collect and being clear about what we do with it. Cookie use on kudajetu is limited to session management — we use them to keep you logged in and to remember your lobby state between visits, not for cross-site advertising tracking. Account security relies on session tokens that expire after a period of inactivity; the exact window is shown in your security settings. Data retention follows the schedule in your account settings, where each data category is listed alongside its retention period. When you request data removal, we process it within the timeframe posted in your dashboard.

  • Cookie Policy

    We use session cookies and functional cookies only. No third-party advertising cookies are placed on your device from our side. You can review active cookies through your browser settings at any time.

  • Account Security

    Sessions are protected by tokens that expire after inactivity. Your login credentials are stored in hashed form — we cannot read your password, and our support team will never ask for it.

  • Data Retention

    Transaction records are retained as required by applicable local law in Indonesia. Other account data is kept only as long as your account is active or as needed to resolve open support cases.

  • Policy Updates

    When this policy changes, we update the version date at the top of this page. For significant changes, we notify you through your account dashboard before the change takes effect.

PRIVACY FAQ

Answers to Common Questions About Your Privacy

These are the questions our support team receives most often about data and privacy on kudajetu.

What personal data does kudajetu collect when I open an account?

We collect the registration details you submit — name, contact information, and identity verification data where required by local law. We also log device identifiers and session data each time you log in. We do not collect data beyond what is needed to run your account securely.

Does kudajetu store my DANA, OVO, or GoPay wallet credentials?

No. When you transact through DANA, OVO, or GoPay, we receive only a transaction confirmation reference. Your wallet login credentials, PIN, and personal wallet details are handled entirely by those payment services and never pass through our systems.

How can I see what data kudajetu holds about me?

Log in to your account and go to Account Settings. Your transaction history, profile data, and session records are available there. For a full data summary beyond what the dashboard shows, contact our support team with your account ID and we will compile the details.

Can I ask kudajetu to delete my account data?

Yes. Send a deletion request through our support channel or by email, as listed in your account dashboard. We will confirm which records can be removed immediately and which must be retained under applicable local law in Indonesia, and process the request within the timeframe posted in your dashboard.

Does kudajetu share my data with third parties?

We do not sell your data. We share information only where necessary to process your transactions through DANA, OVO, or GoPay, or to respond to lawful requests from authorities where local law requires it. Game session data may be shared with our studio partners for account integrity purposes only.

How do I update incorrect personal details on my account?

Go to Account Settings after logging in. Most profile fields — name, contact details, preferred language — can be edited directly there. For identity-verified fields that cannot be self-edited, contact our support team and we will guide you through the correction process.